Dear david's bridal family

We understand these are difficult times. We care about you, your family and friends, and all of our dedicated employees who are working tirelessly on your behalf.

We also understand how important your wedding day and special events are for you. We’re doing everything in our power to serve you, while taking into account the ever-changing guidance around COVID-19 and adopting the recommendations of the Centers for Disease Control (CDC) and other federal, state, and local governments.

After temporarily closing, we're thrilled that all of our stores in Canada have reopened. Ensuring you and our dedicated employees are safe is our top priority, and we're taking special measures to keep you comfortable, including scattered appointments, increased cleanings, and limited hours. Learn more about our safety measures and what to expect. In the meantime, here are the ways we will continue to serve you:

• You can continue to shop online around the clock. For the thousands of customers who are buying dresses online, we’re so happy to hear you have an event on the horizon! We want to reassure you that our distribution and fulfillment centers remain open and running. If you haven’t purchased your dress yet, we have over 300,000 dresses in stock in the U.S and ready to ship today. As always, we are open for business at www.davidsbridal.com 24 hours a day, 7 days a week.

• We are here for you as your plans evolve. . Our guarantee provides comfort because you know your dress will arrive on time for your event. If your event has been postponed, we will keep your profile intact so you may resume planning when you’re ready.

We will keep you apprised of any updates as we all stand together with this unprecedented challenge. We’re committed to offering an enjoyable, safe, and healthy environment for everyone in the David’s Bridal family. I thank you for giving us the honor and privilege of being there for you and for placing your trust in us.

Most sincerely,

Jim Marcum, Chief Executive Officer