The Fit Guarantee is our fancy way of describing our commitment to your peace of mind. It is subject to terms which are subject to change at any time at David’s Bridal’s discretion.

What the Fit Guarantee Is

The David’s Bridal Fit Guarantee is a commitment to provide you peace of mind with your dress or gown purchase. When you purchase a dress or gown at David’s Bridal, our team commits to working with you to achieve a proper fit through in-store alteration services or, where alterations are not feasible, through a gown exchange, but like all meaningful commitments, there is fine print. Our desire to see you happy is not a promise that your gown will fit without any action on your part because all relationships take work.

How It Works

Visit any David’s Bridal store and speak with a store associate to schedule a Fit Guarantee appointment. You will need to bring your original receipt or proof of purchase. At your appointment, an alterations specialist and store manager will assess your gown and determine the appropriate service path, whether it be alterations or exchanging the dress for one more closely in size.  While you will still be responsible for any related costs or fees such as alteration fees, shipping and/or handling fees, and, if applicable, rush fees—our team will work to get you the David’s Bridal dress that meets your proper physical sizing.

This only applies to dresses and gowns that were purchased directly from David’s Bridal, either in store or online, and the gown is unworn, unaltered, and has all original tags intact.

Standard Rates

• Standard alterations rates apply to all alterations work performed.
• Shipping and handling will apply to all shipments made.
• Rush rates may apply to expedited shipments and alternations.
• Exchanges are subject to the David’s Bridal Return and Exchange Policy.
• You will be informed of any costs prior to any modifications to your dress or gown.

Options

Based on the assessment at your appointment and the timing window below, one of the following service paths will be recommended, and standard rates apply to all options:

• Alterations: Where the size variance is approximately two sizes or fewer, and the construction of the gown permits, our team will perform the necessary alterations.
• Dress/Gown Exchange: Where the variance exceeds approximately two sizes, or where the gown cannot be feasibly altered given its construction (for example, heavily structured or beaded styles), our team will work with you to identify a replacement gown of equal or lesser value based on your purchase price. If your original style is no longer available, a comparable in-stock style will be offered.
• Combined Approach: In limited circumstances, a combination of partial alteration and exchange may be recommended at the store team’s discretion.

The determination of which path is appropriate rests with the store manager and alterations specialist. Their assessment is final.

David's Bridal's sole obligation is to offer the options described above. You are not entitled to a full refund, monetary compensation, or reimbursement for services performe, whether by David's Bridal or third parties.

Timing & Available Options

What David’s Bridal Cannot Cover

• Gowns altered by any provider other than David’s Bridal
• Gowns that are worn, damaged, or missing original tags
• Accessories, veils, shoes, or any item other than the gown itself
• Fit dissatisfaction based on style preference rather than physical sizing
• Costs incurred at third-party providers

No Broader Commitment

The options described represent David’s Bridal’s complete commitment under the Fit Guarantee. Nothing communicated verbally by a store associate expands the scope of this program beyond what is stated here. David’s Bridal is not responsible for consequential, incidental, or special costs, including but not limited to, costs or rush alterations incurred elsewhere, event-related expenses, or emotional distress.*